About DMA

DMA is a claims support organization offering services nationwide.

We specialize in Auto and are composed of two divisions: Claims Service Solutions and Independent Adjusting Services.

Our Claims Service Solutions division was born in the 90’s and has grown to become a top provider in the industry. We offer cradle-to-grave claims handling as well as customized solutions with a variety of stand-alone services. Our strategically placed claims service centers allow us to handle claims in any time zone, nationwide. Our claims staff is composed of experienced multi-line adjusters and onsite management teams with a large percentage of bilingual representatives.

Focus on the Five Cs

We practice what we preach and our Five Cs are key elements of our success and at the core of what makes us better. You cannot manage what you fail to measure; therefore, we measure each component and manage with extreme detail and integrity every day.

    Claims Process

    Cycle Time

    Consistency

    Customer Experience

    Cost Control